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Customer Reviews for Bowen's Sunoco

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Here’s what some of our Rochester, NY customers are saying about us:


This place is amazing. I have returned to them after leaving for 3 years which I should've never done. They are the most honest trustworthy friendly accommodating staff and mechanics I have ever been to. I can't thank them enough I feel so secure in their hands... They are my go to forever....

Margaret Dunning Bowen's Sunoco Customer Review


These guys are absolutely amazing. VERY respectful. Had trouble with our car and brought it in. They offered us a ride home since it was our only car. Such amazing people! They got back to us in less than a day, timeley fashion and didn't over charge like Midas!!

Melanie Mangos Google Review


Good old fashioned has station/ garage
Fast efficient service at s reasonable price. And they stand behind their work.

Remy Fenster Google Review


Great service

Wendy Ehrke Google Review


I have a 2005 Saturn ion and they always fix what ails it--and cheerfully.

Kathy Kern Google Review


I discovered a nail in my tire on a Sunday I was supposed to drive back home to Pennsylvania. I had a tough time finding someone to patch the tire but I called and they told me to come right in and my tire was patched right away so I could get on the road. I was extremely thankful and could not recommend Bowens more.

Eric Delio Google Review


Greatest service in town for sure I will come back for sure when I’m in town ! I called two places in town and no one would change my oil on my RV but he saved the day for me and my family thank you!

Frank Lopez Google Review


5 Stars!

Anneliese Bishop Google Review


They are the best. They have fixed many a flat tire, and plenty of other things. Always quick and super pleasant.

Allie Rudy Google Review


Great service and price on new tires! So friendly and knowledgeable.

Beth KL Bowen's Sunoco Customer Review


I pulled in since I needed gas, had 2 kids in car, a frigid Rochester day, and they offer full service. The representative noticed a large nail sticking out of one of my tires. He immediately offered to patch it and I was on my way in under 30 minutes. Folks here are incredibly attentive, nice, and helpful and prevented me from a nasty tire blow out. Will definitely come back.

Laura Pergolizzi Google Review


Always has the cheapest gas

Jeremy Farnsworth Google Review


On the coldest sub-zero day of the year, I left Bowen's feeling warm and uplifted. The staff at Bowen's is very pleasant and happy to help, never causing one to feel they are a burden, even when it's freezing or raining outside. In particular, one employee, Matthew, went above and beyond to take care of my auto needs, and all with a smile and positive attitude. The owner, Mark, is always available to explain and provide good advice I highly recommend this station.

Ann Marie DeSantis Google Review


Like so many others, I'm amazed at the extrodinary honesty and helpfulness of the owner, Mark Bowen. I've had so many great experiences that I'll drive out of my way just to buy gas here and support them. 5*

Matt Google Review


Saved us out-of- towners from tire trouble. Fast, honest, friendly. Open early (6am) and late (10pm) 7 days a week.

Kevin M Cuddeback Google Review


I can't say enough good things about Bowen's Sunoco. The brakes locked up on my work truck on a Friday night so I had it towed to Bowen's and they had it done Saturday afternoon. They went beyond just checking the main problem and when they checked the other brake pads, they found they may not have been installed properly. I wasn't even charged for the extra shop time it took for the extra work since they had already quoted me a price. They also came in early because they knew I needed it back ASAP to get back to work. The mechanic was very helpful and explained everything they worked on so I understood clearly.

Josh Berman Google Review


Can't say enough about Mark's customer service! My daughter's alternator failed on I-90 outside Rochester on her way to Ohio, leaving her stranded at 7pm (450 miles away from home)...but after a AAA tow, Mark was able to get her back on the road that night by 11pm. His staff even dropped her and her friend off at (and picked them up from) the movie theater while the alternator was replaced! All work was completed professionally, and at a fair price too!! Thanks Mark, and thanks Bowen's Sunoco!

Steve Papp Google Review


I broke down in my RV and it was towed to Marks place. The guy had me between a rock and a hard place because I needed to replace my motor. Very expensive job and I feel I was very fortune to break down where I did. Mark did his best to keep the price with in my budget. I want to thank him for the excellentservice and professional service he provided me.

bruce davis Google Review


On a Saturday evening this past May, I was making my way from Montreal to Lockport, NY, on I-90 when the tire of my car flew off (recent tire change wasn't performed properly). [Side note: Fortunately, no one around me was hurt (tire flew across the median and onto the other side of the highway, but there was no oncoming traffic at that moment). I was able to keep control of the car and guide it over to the breakdown lane where it eventually came to a stop.] The tow truck company made some calls to try to find a place that was open on Sundays, so that's how I ended up at Bowen's Sunoco. They were kind and reassuring when I arrived, as I was still a little shaken. I came back on Sunday, and they explained the damage, what repairs would be needed, and reassured me that they would do a full review of the car before putting me back on the road. As soon as they had the parts they needed, they prioritized the car on Monday morning so that I could get back to Montreal as soon as possible. More importantly, they showed me exactly what they were fixing and made me feel comfortable about getting back in the car. And the cost was reasonable. I am very grateful that my car ended up at Bowen's Sunoco.

Jennifer Barr Google Review


I'm visiting Rochester for a wedding and my engine started misfiring on the drive in. I brought it here to diagnose and repair the problem and they took great care of my car quickly. Honest, quick, good and reasonably priced. And bonus points because the really nice lady who works here gave $4.29 in free gas to the guy who had just 71 cents to get to Henrietta

Adam Kleinbaum Google Review


Always great service, whether it's just getting gas or dropping the car off for repairs. Very professional and friendly.

Abby Koehler Google Review


Great service. I've had cars for about 23 years and so have dealt with dozens of service stations. The attitude of the staff at Bowen's Sunoco is very good. I've pulled in at all hours for various things and always receive professional and friendly service. I live only a few blocks away and so have dropped off both cars for various service in the past two years that I've lived here and have been completely satisfied with the results.

Jeffrey Cox Google Review


I needed air in my tire immediately and I pulled into the shop bright and early. The employee was more than friendly and willing to fill my tire up. A few days later I needed new tires. They gave me a very competitive price and were very accommodating and quick as I needed to get the new tires put on during my lunch break. Everyone there is very friendly and knowledgeable. I will be giving them my business for now on.

Chelsie A Google Review


Very good at what they do

Brenna Walton Bowen's Sunoco Customer Review


Have always been pleased when having work done on my car at Bowens Sunoco. They are very honest and do an excellent job.

Steve Chung Facebook Review


Awesome place ran by good people!!

Trisha Bowen Facebook Review


Very fair place. I found them 20 years ago and never had a problem. Keep up the good work guys.

Thunder Trading Post Facebook Review

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